Last updated: October 22, 2026

All sales are final. This page summarizes Section 9 (All Sales Final — No Refunds) of our Terms of Service. If anything here differs from the Terms of Service, the Terms of Service control.

What you buy is delivered at payment

  • Private seller listing or extension: your listing is published, its QR code is created and your printable sign is ready the moment your payment goes through.
  • Dealer plan: your plan’s features and vehicle slots are active right away.

No refunds or credits

  • All purchases are final and non-refundable, including dealer plan renewals and upgrades, listings and extensions.
  • We do not give refunds or credits, in whole or in part — including for unused time, partial billing periods, cancellation or a vehicle that sold. The only exceptions are the plan-change adjustments in Section 7 of the Terms and any refund the law requires.
  • Dealer plans renew monthly until you cancel. Cancel anytime from your dealer dashboard or account page; your plan stays active until the end of the period you already paid for, and you won’t be charged again.

Problem with a charge?

Contact us first at support@layer1auto.com. If you file a chargeback for a purchase you authorized, we may suspend your account and listings while the dispute is open and provide records of your use of the service to our payment processor and your card issuer. Card payments are processed by Stripe.